Email of the day on adding securities
Comment of the Day

December 05 2013

Commentary by Eoin Treacy

Email of the day on adding securities

I think some of the Stocks asked for over the years as additions are no longer available. 2 I notice are Rakon (NZ) and Proteome Sciences (UK). They do not come up on Search and have not arrived into Favourites.

Not a rush - just an issue!

Eoin Treacy's view

Thank you for making contact and for highlighting issues which are of interest to other subscribers. As of today, any instrument which was in a subscriber’s Favourites should now be in the Chart Library but if any are missing we will of course add them, probably next week.  

As you may or may not be aware, within the old Fullermoney Chart Library, there was a significant issue with instruments that were not updating correctly because the database was not being maintained in a diligent fashion by our former hosts. One of the products of this issue was that as we attempted to transfer securities from the old to the new site, an issue was created with Bloomberg ticker mismatches. This was resolved today which is why we were able to move closer to importing the complete Favourites lists.

Over the years we have made a policy of adding anything subscribers have requested to the Chart Library. While we continue to believe that this is a valuable added benefit for subscribers, there has been an issue with subscribers asking to have instruments added and subsequently not viewing the charts. This is an issue that needed to be addressed because each additional instrument incurs a once off $3 charge for historical back history and an additional monthly subscription fee for daily updates. We made a decision when compiling the new database of charts to remove equities that had not been viewed in six months and would request that when subscribers request new additions to be aware we will remove them if they are not being viewed or placed in Favourites. 

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