China's new pragmatic consumers
Comment of the Day

October 14 2010

Commentary by Eoin Treacy

China's new pragmatic consumers

This is a fascinating article from McKinsey which may be of interest to subscribers. It is also available via their website but may require registration. Here is a section:
Our survey found significant trade-off activity in seven product categories. More than 70 percent of trade-up demand for dining out and 50 percent for alcohol come from white-collar men who want to improve their standing with clients or colleagues and trade down on personal-care and packaged-food and snacking products to balance their overall spending. Some 80 percent of trade-up demand for higher-quality clothing, shoes, and accessories came not from high-income "fashionistas" but from lower-middle-income consumers looking to impress job interviewers or advertise their ascent from the working to the consumer class. In each case, trade-down decisions in three to four product categories balanced increased spending.

This distinctive consumption trend has implications for the way companies develop local marketing strategies. For one, they can invest more in consumer education (for example, through corporate Web sites or in-store promoters) to encourage trading up. Manufacturers that focus on convincing consumers of the importance of a particular category-and, within it, of a better, more expensive product-have a stronger chance of persuading potential buyers to upgrade in that category rather than another one. Apparel manufacturers, for instance, often emphasize the importance of owning better, trendier clothes to showcase one's status. We find that consumers who buy into this idea are much more likely to upgrade their purchases of clothes and accessories, trading off in other categories.

Companies can also use cross-category promotions to influence purchase decisions in a category consumers have targeted for upgrading. Since consumers who upgrade their entertainment venues may well upgrade their alcohol consumption, wine and spirit vendors might partner with trendy bars and restaurants. Consumers who upgrade dairy products are likely to upgrade their snacks, chocolates, and health supplements, creating further co-promotion possibilities.

Eoin Treacy's view This is a fascinating article from McKinsey which may be of interest to subscribers. It is also available via their website but may require registration. Here is a section:

Our survey found significant trade-off activity in seven product categories. More than 70 percent of trade-up demand for dining out and 50 percent for alcohol come from white-collar men who want to improve their standing with clients or colleagues and trade down on personal-care and packaged-food and snacking products to balance their overall spending. Some 80 percent of trade-up demand for higher-quality clothing, shoes, and accessories came not from high-income "fashionistas" but from lower-middle-income consumers looking to impress job interviewers or advertise their ascent from the working to the consumer class. In each case, trade-down decisions in three to four product categories balanced increased spending.

This distinctive consumption trend has implications for the way companies develop local marketing strategies. For one, they can invest more in consumer education (for example, through corporate Web sites or in-store promoters) to encourage trading up. Manufacturers that focus on convincing consumers of the importance of a particular category-and, within it, of a better, more expensive product-have a stronger chance of persuading potential buyers to upgrade in that category rather than another one. Apparel manufacturers, for instance, often emphasize the importance of owning better, trendier clothes to showcase one's status. We find that consumers who buy into this idea are much more likely to upgrade their purchases of clothes and accessories, trading off in other categories.

Companies can also use cross-category promotions to influence purchase decisions in a category consumers have targeted for upgrading. Since consumers who upgrade their entertainment venues may well upgrade their alcohol consumption, wine and spirit vendors might partner with trendy bars and restaurants. Consumers who upgrade dairy products are likely to upgrade their snacks, chocolates, and health supplements, creating further co-promotion possibilities.

My view - China's next five-year plan is likely to continue to emphasise the widening of the social security net, broader healthcare provision, support for the relatively underdeveloped interior and a further upward migration in the manufacturing value chain. All of these ambitions help to support the central aim of developing the domestic consumer economy to act as a cushion for when exports run into difficulties.

Consumerism is thriving among the Chinese middle class and as with any newly emergent economy it has its own characteristics. Appearances remain important in a country famous for making "saving face" a personal and national priority. This means that home furnishings, cars, luxury brand accessories, insurance, quality foods and clothes sectors all have considerable upside potential and have been among the best performing sectors over the last year in both the Chinese and global markets. (Also see my report following a trip to China earlier this year posted in Comment of the Day on July 9th)

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